'It's not your job to make other people behave better': How to safely handle unruly travelers – USA TODAY

Hardly a day goes by when there’s not a media snippet about an interaction with an unruly passenger on an airplane – or at a restaurant or at a theme park or in a store.
As travel picks up again this year, you could be faced with the quandary of how to handle an unruly traveler. We asked experts what to do if this happens and for strategies on how to politely try to deescalate a situation, and when you need to raise your concerns to someone with the appropriate authority. 

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