UK visa support for Ukrainian nationals – GOV.UK

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Guidance on support available to Ukrainian nationals and their family members.
See the latest foreign travel advice for Ukraine.

If you began your journey in Ukraine, you do not need to:
Please check the travel advice issued by your carrier and check what you need to do before entering the UK.

Please do not attempt to travel to the UK without a valid visa.
The Ukraine Family Scheme allows family members of British nationals, UK settled persons and certain others to come to or stay in the UK.
Read more information about the Ukraine Family Scheme.
You can call the free 24/7 helpline on +44 808 164 8810 (0808 164 8810 from within the UK) for help with any questions about the scheme.
If you cannot contact UK 0808 numbers, please use +44 (0)175 390 7510.
The government has announced plans for a new sponsorship scheme for Ukrainians without any family ties to the UK. The scheme will allow sponsors, such as communities, private sponsors or local authorities, to bring those forced to flee Ukraine to the UK.
There will be no limit on this scheme and we will welcome as many Ukrainians as wish to come and have matched sponsors.
Those who come under this scheme will also be granted leave for an initial period of 12 months and able to work and access public services.
The government will work closely with international partners and neighbouring countries on the scheme to ensure that displaced Ukrainians are supported to apply.
We will also make sure that those who want to sponsor an individual or family can volunteer and be matched quickly with Ukrainians in need, working closely with the devolved administrations and local authorities across the country.
Further details on the scheme for people will be published soon, including information on how people and organisations in the UK can apply to be sponsors.
You can make an application to visit, work, study or join family in the UK in the normal way. Check which visas are available.
Visa Application Centres (VACs) in Ukraine are currently closed. You can apply at a VAC in any country if you are able to travel safely.
VACs are currently operating throughout Europe including:
Before attending a VAC you must complete your online application form and have a GWF reference number.
Find a visa application centre.
If you need assistance, contact UKVI:
Telephone: + 44 808 164 8810 – select option 1 (0808 164 8810 if you’re in the UK – select option 1)

Lines are open 24 hours a day, 7 days a week.

This is a free phone number.

If you cannot contact UK 0808 numbers, please use +44 (0)175 390 7510.

Ukrainians already in the UK with a visa will be able to extend their stay by extending their visa or switching to another immigration route, where eligible, even if their visa does not normally allow them to do so.
Check what you need to do.
If you need to travel to the UK urgently for compassionate reasons you should apply for a visa in the usual way at the nearest VAC if you can travel safely and include clear compelling or compassionate reasons for your visit in your application. You should also tell staff at the VAC about these reasons during your appointment.
You can upload supporting documents for your application online before attending your VAC appointment or you can have your documents uploaded at your appointment. There is a fee for uploading your documents at the VAC.
There’s separate advice for British nationals in Ukraine. Check the latest Ukraine foreign travel advice.
There’s separate advice for British nationals in Ukraine who need a passport or emergency travel document.
Updated information about the Ukraine Family Scheme.
Added alternative phone number for people who cannot use UK 0808 numbers.
The temporary VAC in Lviv is no longer operating.
Guidance updated.
Added link to Ukraine Family Scheme.
Updated page title and summary. Updated coronavirus (COVID-19) guidance.
Updated guidance to reflect announcement by the Home Secretary on 1 March 2022.
Updated information on family migration visas.
Updated information on visa application centres.
Guidance updated to reflect concessions for Ukrainian nationals currently in the UK.
Guidance updated to reflect the closure of the VAC and suspension of UK visa services in Kyiv.
First published.
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